Pharmaceutical companies
CRM Managed Services
At Cloud Rank, we provide reliable CRM Managed Services designed for Lifescience companies, biotech firms, medical device companies, and healthcare brands. Our goal is to keep your CRM running smoothly every day so your sales, medical, and marketing teams can focus on their work.
We manage, monitor, update, and optimize your CRM to ensure strong performance, clean data, and complete compliance.
What is CRM Managed Service?
CRM Managed Service means complete support for your CRM system. Instead of handling technical tasks on your own, our team manages everything for you. This includes new configuration requests, automation setup, integration support, updates, data fixes, and performance checks.
It helps your business save time, reduce errors, and improve efficiency.Our CRM Managed Services Include
New feature setup and configuration
We configure new CRM features and modules based on your business needs.
Workflow and automation updates
We improve and update workflows and automation rules for better efficiency.
Integration monitoring
We monitor connected systems to ensure smooth and stable data exchange.
Report and dashboard support
We create and maintain dashboards and reports for teams and management.
Daily CRM monitoring
We track system health, data sync, and overall platform performance daily.
User management and access control
We manage user accounts and ensure correct access permissions.
Territory and roster updates
We maintain territory structures, rep assignments, and hierarchy updates.
Data cleaning and validation
We remove duplicates and ensure accurate, clean CRM data.
Bug fixes and issue resolution
We quickly identify and resolve issues to avoid disruptions.
Regular Backups and security checks
We perform regular backups and follow best security practices.
System performance optimization
We optimize the CRM for faster load times and smoother usage.
End-user support and training
We support users, resolve issues, and provide guidance when needed.
Why Do Lifesciences Need CRM Managed Services?
Life Science operations are complex. Teams manage relationships, field activities, medical interactions, compliance requirements, and large amounts of sensitive data.
A dedicated CRM managed service helps you:
Keep your CRM updated and stable
All features, workflows, and integrations are maintained regularly to ensure smooth performance.
Improve reporting and insights
Dashboards and reports stay accurate and up-to-date, giving leadership reliable data.
Support field & medical reps
Reps get quick technical support, updated information, and faster tool access.
Keep data accurate & compliant
Data is cleaned, validated, and aligned with regulatory standards continuously.
Avoid technical downtime
Constant monitoring ensures issues are detected and resolved before they impact daily operations.
Reduce manual work
Routine tasks are handled automatically so teams can focus on high-value activities.
Respond quickly to new business changes
Territory updates, new processes, and organizational changes are implemented without delays.
Who Can Use Our Services
Our CRM Managed Services are designed for:
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Biotech companies
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Medical device companies
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Healthcare and wellness brands
Benefits of Choosing Cloud Rank
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Dedicated CRM experts
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Fast response and resolution
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Strong focus on clean and compliant data
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Affordable and flexible plans
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Experience in regulated industries
What Our Clients Say
Reliable support that keeps our CRM running without interruptions. We work in a highly regulated pharma environment, and CRM stability is critical for us. Cloud Rank handles daily monitoring, user issues, and data fixes efficiently. Our field teams face far fewer CRM problems now, and reporting accuracy has improved significantly.
Cloud Rank has a good understanding of life sciences CRM workflows and supports us well with territory changes, automation updates, and integration monitoring. Most requests are handled smoothly, and their response time is generally quick. At times, complex changes take a little longer than expected, but overall coordination with their team is clear and dependable.
Excellent support for day-to-day CRM management. Before working with Cloud Rank, our internal team spent too much time fixing CRM issues. Now everything from user access to data cleaning is managed proactively. Their managed services allow our sales and medical teams to stay focused on their core work.
Data accuracy and compliance are very important in healthcare. Cloud Rank consistently maintains clean data, resolves sync issues, and ensures system performance remains stable. Their structured approach gives us confidence in our CRM
system.
Whenever we raise a CRM request or issue, the Cloud Rank team responds quickly and resolves it without unnecessary delays. Their understanding of pharma CRM processes makes a big difference compared to general IT support providers.
As we expanded our field force and territories, Cloud Rank smoothly handled user onboarding, access control, and territory updates. Their managed services scale well with business changes and evolving requirements.
David Kim
Founder
Frequently Asked Questions
CRM management means taking care of the system a company uses to handle customer information and communication. It helps keep all customer details in one place, makes daily work easier for teams, and supports better decisions.
Pharma workflows involve stakeholder interactions, field activities, medical approvals, compliance, and sensitive data. Managed Services ensure promt support, help keep data accurate, and ensure smooth daily operations.
Services include configuration, user management, data maintenance, territory updates, bug fixes, workflow updates, integration monitoring, Reporting & dashboard support, performance optimization, and user training.
Yes. Continuous monitoring helps detect issues early, resolve them quickly, and prevent system outages.
Absolutely. Services can be expanded to support new teams, territories, features, or processes as your organization evolves.
Contact now to get CRM Managed Services.
Make Your CRM Smooth and Stress-Free
A well-managed CRM improves your entire workflow. With Cloud Rank, you get continuous support, a stable system, and a team that understands the needs of pharma and healthcare.
Located in India